dosen toto Platform Privacy Notice
This page describes what we collect when you use dosen toto and how we keep that data protected. We take your privacy seriously. Our commitment is to be transparent about what information we gather, why we need it, and how we use it to operate our platform safely and comply with local regulations.
When you create an account on dosen toto, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), or engage with our sportsbook (Liga 1, Piala Indonesia, Piala AFF, Champions League), live-dealer tables, slots, or esports markets, you share personal data with us. We use that data only for account management, payment processing, fraud prevention, and legal compliance.
We do not sell your data to third parties. We do not share your betting history or payment details with advertisers. We encrypt sensitive information and restrict access to authorized staff only. This notice explains our full practice.
What data we collect on dosen toto
We collect data in three categories:
- Account information: Your email, phone number, full legal name, date of birth, and username. We require this to create your dosen toto account and verify your identity.
- Identity and address verification: A photo of your government-issued ID (passport, national ID, or driver's license) and proof of address (utility bill, bank statement, or government letter dated within three months). We collect this once, typically before your first withdrawal, to comply with anti-money-laundering regulations.
- Payment information: When you deposit or withdraw, we collect the payment method you use (e-wallet account, bank account number, or virtual account details). We do not store your full bank account number or e-wallet password — we store only the reference needed to process transactions.
- Betting and transaction history: Every deposit, withdrawal, game engagement, and market activity on dosen toto is recorded with a timestamp. This includes amounts, payment methods, game names, and outcomes.
- Device and access information: We log your IP address, browser type, device type, and approximate location (country/region level) to detect fraud and ensure account security.
We do not collect your password in plain text. We store only an encrypted hash so we can verify your login without ever seeing your actual password.
How we use your data on dosen toto
We use the data we collect for these purposes:
- Account management: Creating your account, processing your login, and managing your account settings.
- Payment processing: Sending your deposits to our payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) and processing your withdrawals back to your registered account.
- Fraud and security: Detecting unusual account activity, preventing unauthorized access, and protecting against money laundering.
- Legal compliance: Verifying your identity, maintaining records for tax and regulatory purposes, and responding to legal requests from authorities.
- Customer support: Responding to your inquiries, resolving disputes, and improving our service based on feedback.
We do not use your data for marketing or advertising without your explicit consent. We do not share your betting history or payment details with third parties except where required by law or to process your transactions.
Third-party processors and data sharing
We work with third-party service providers to operate dosen toto. These include:
- Payment processors: mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and your bank (online payment, e-wallet, mobile banking, local payment) receive your payment information to process deposits and withdrawals. They operate under their own privacy policies.
- Identity verification services: We may use third-party services to verify your ID and address documents. These services operate under strict confidentiality agreements.
- Hosting and infrastructure: Our platform runs on secure servers managed by hosting providers. These providers have access to your data only to the extent necessary to maintain the platform.
- Legal and compliance: We may share data with law enforcement, tax authorities, or regulators if required by law or court order.
We do not share your data with marketing companies, data brokers, or any third party for commercial purposes. All third-party processors are bound by confidentiality agreements and must follow data protection standards.
Your data is yours. We hold it in trust, use it only for the purposes you authorize, and protect it with encryption and access controls.
Your rights regarding your data on dosen toto
You have the right to:
- Access: Request a copy of all personal data we hold about you. Contact our support team with your request.
- Correction: Update or correct inaccurate information in your account (name, email, phone number).
- Deletion: Request deletion of your account and associated data, subject to legal retention requirements. We may retain some data for tax, fraud prevention, or legal compliance purposes.
- Portability: Request your data in a portable format (e.g., CSV file) for transfer to another service.
- Objection: Object to specific uses of your data (e.g., fraud detection, legal compliance) — though some uses are necessary to operate dosen toto.
To exercise any of these rights, contact our support team. We will respond within a reasonable timeframe, typically within 10 business days.
Cookies and tracking on dosen toto
We use cookies and similar tracking technologies to operate dosen toto. These include:
- Session cookies: These keep you logged in while you use dosen toto. They expire when you close your browser.
- Preference cookies: These remember your settings (language, theme, payment method preference) so you do not have to re-enter them.
- Analytics cookies: We use these to understand how users navigate dosen toto and identify technical issues. We do not use analytics to track individual users across other websites.
You can disable cookies in your browser settings, but this may limit your ability to use dosen toto. We do not use third-party advertising cookies or tracking pixels.
Data retention on dosen toto
We retain your data for as long as your account is active. After you close your account, we retain:
- Your identity documents and verification records for seven years (required by anti-money-laundering regulations).
- Your transaction history for seven years (required for tax and audit purposes).
- Your account information (email, phone, name) for three years after account closure, in case you wish to reopen your account or dispute a transaction.
After these retention periods, we delete or anonymize your data. We may retain aggregated, anonymized data (e.g., "number of deposits in Jakarta during Idul Fitri") indefinitely for analytics and service improvement.
Security measures we use on dosen toto
We protect your data through:
- Encryption: All data transmitted between your device and our servers is encrypted using industry-standard TLS/SSL protocols.
- Access controls: Only authorized dosen toto staff can access your personal data. Staff are trained on data protection and sign confidentiality agreements.
- Secure storage: Your data is stored on encrypted servers with restricted physical access.
- Fraud monitoring: We monitor for unusual account activity and alert you if we detect suspicious login attempts or transactions.
While we use industry-standard security practices, no system is completely secure. If you suspect unauthorized access to your dosen toto account, change your password immediately and contact our support team.
Contact us about privacy on dosen toto
If you have questions about our privacy practices, want to exercise your data rights, or believe we have misused your data, contact our support team. We provide English-language assistance and will respond to privacy inquiries within a reasonable timeframe.
Our services are available only where local law permits. Users are responsible for verifying that their use of dosen toto complies with their own jurisdiction's data protection and privacy regulations. We do not offer our services in jurisdictions where online gaming is prohibited by law.
We may update this privacy notice from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by email or through a notice on dosen toto. Your continued use of the platform after such changes constitutes your acceptance of the updated notice.